How to Apply for a Virtual POS? Required Documents and Application Process
For businesses wanting to accept payments via credit and debit cards online, applying for a Virtual POS is one of the most crucial steps in setting up a sales infrastructure. Preparing the right documents, making your website ready for evaluation, and carefully reviewing our offer conditions will prevent unnecessary delays in the process.
In this guide, we clearly explain the required documents for a Virtual POS application, our Paynkolay application steps, the information that must be present on your website, and situations where your application might be delayed.
Short answer: After you fill out our online application form, we send you an offer following a preliminary evaluation. You then upload the required documents to the system and digitally approve the contract. Once complete information and documents are submitted, we finalize your application within 1 business day. The technical integration time may vary depending on the infrastructure you use and your readiness.
What is a Virtual POS Application?
Virtual POS is a payment infrastructure that allows you to accept card payments over the internet without the need for a physical POS device. Your customer enters their card details on the payment screen, the transaction goes through security and provision checks, and the successful transaction amount is transferred to your account according to the conditions set in our merchant agreement.
The application is the process where we, as the payment institution, evaluate your business, your field of activity, your sales channel, and your risk profile. Therefore, filling out the application form does not automatically guarantee approval. Your documents, website, and field of activity are also evaluated by our teams.
Who Can Apply for Paynkolay Virtual POS?
Our quick application form includes options for joint-stock companies, limited liability companies, foundations or associations, apartment managements, sole proprietorships, ordinary partnerships, and collective companies. As the applicant, we expect you to share information such as your commercial title, company type, tax number, monthly turnover, contact information, sales channel, and website address, if applicable.
Having a specific organization type listed in the form does not mean every application will be automatically accepted. Your application result is determined based on your field of activity, the information and documents you provide, current legislation, payment network rules, and N Kolay's allocation/risk policies.
Required Documents for a Virtual POS Application
The documents we request may vary depending on the legal structure of your business and the sector you operate in. Based on our current Frequently Asked Questions page, we request the following documents for companies and sole proprietorships:
| Application Type | Core Documents | Additional Conditions |
| Companies | Trade Registry Gazette, tax plate, identity copies of partners, signature circular, certificate of activity, document confirming bank account information. | Depending on the sector, we may request a TURSAB certificate, Tourism Operation Certificate, or other authorization documents. |
| Sole Proprietorships | Tax plate, identity copy, signature declaration, document confirming bank account information. | Depending on the sector, we may request an activity or authorization certificate. |
| Other Structures | Foundations/associations, apartment management, ordinary partnership, and collective company applications are included in our form. | We will notify you of the exact document list after the preliminary evaluation. |
Our document list may change based on the application and sector. You should rely on our current application screen and the list provided by our application manager for updated document requirements.
Whose Name Should the Bank Account Be In?
We make Virtual POS payments to the bank account belonging to the title written on the tax plate used during your merchant onboarding. We cannot make payments to an account belonging to another company or an individual outside the company. Therefore, it is crucial that the title on your bank account document matches your application information.
What Should Be on Your Website Before Applying?
If you are going to accept payments through your e-commerce site, your site must be ready for use not only in terms of design but also regarding products, sales, and legal information. We cannot evaluate sites that are closed, under construction, or in the testing phase. Your site must include:
- Clear descriptions of the products or services offered for sale
- Current product or service prices
- Your business's commercial title and contact information
- Distance sales agreement and necessary preliminary information texts
- Delivery, cancellation, return, and withdrawal conditions
- Privacy and security policy
- Valid SSL certificate and secure access via HTTPS
The Ministry of Trade also requires that consumers be clearly informed about the basic characteristics of the goods/services, seller details, total price including taxes, withdrawal rights, and legal remedies before payment in distance sales. We recommend getting support from a legal expert for contracts and information texts specific to your sales model.
How to Apply for Paynkolay Virtual POS Step by Step
- Fill out the quick application form: Share your commercial title, company type, contact information, tax number, estimated monthly turnover, sales channel, and website address with us.
- Wait for the preliminary evaluation: Our sales managers will evaluate your field of activity and application information.
- Review our offer: If the preliminary evaluation is positive, we will send you our offer via email. Please carefully review the commission, payment terms, block period, installments, and other commercial conditions.
- Approve the offer and upload documents: Upload the requested documents to our system via the secure link in the email.
- Complete the allocation and risk evaluation: Your documents and field of activity will be checked by our relevant teams; we may request additional information or documents if necessary.
- Approve the digital contract: You can view and approve your contract online through the N Kolay panel. There is no need to send us a wet-signed contract or physical documents via cargo.
- Perform the integration: Install the appropriate ready-made e-commerce module, common payment page, form, or API methods for your business.
- Start accepting payments after tests: Once your merchant information is defined and technical checks are successfully completed, you can move on to live transactions.
How Many Days Does the Virtual POS Application Take?
Once you submit the required information and documents completely, we finalize your application process within 1 business day. This duration relates strictly to the evaluation of your complete application. Resolving deficiencies on your website, additional document requests, special sector permissions, integration, and test studies may extend your total time to go live.
Why Might the Application Be Delayed or Rejected?
- Mandatory documents being incomplete, outdated, or incompatible with each other
- Your website being closed, in the testing phase, or not ready for sales
- Missing product, price, delivery, contact, or legal information pages
- Failure to provide the necessary license or authorization certificate for your field of activity
- The product or service sold falling into one of the categories we exclude from evaluation as Paynkolay
- Your application not being found suitable within the scope of current legislation, card network rules, or our allocation/risk policies
Categories we exclude from evaluation include betting and gambling, counterfeit or replica products, stolen goods, tobacco and e-cigarette products, illegal content, and hacking/cracking software. You can check our updated list on our Frequently Asked Questions page before applying.
What Should You Compare When Choosing a Virtual POS?
Focusing solely on the lowest apparent commission rate is not enough. The following factors can directly affect your cash flow and total costs:
- Our commission rate and additional fees per transaction
- Block or value date period and the day the collection is transferred to your account
- Our installment options and maturity difference model
- Domestic and international card acceptance
- Cancellation, return, and chargeback processes
- Our ready-made e-commerce integrations and API documentation
- Our PCI DSS compliance, 3D Secure, and fraud prevention controls
- Reporting, user authorization, and the technical support we provide
What Does Paynkolay Virtual POS Offer to Businesses?
As Paynkolay Virtual POS, we offer options to receive single payments and installments under favorable conditions from domestic cards, and single payments from international cards through a single integration. Installment numbers and card programs may vary depending on your sector, our contract conditions, and current regulations.
- Fully digital execution of your application and contract approval
- Ability to manage your payments, cancellations, returns, and reports via our panel and application
- Our ready-made e-commerce infrastructures, common payment page, form, and API integration options
- Our PCI DSS compliant infrastructure, 3D Secure support, and fraud prevention controls
- Our additional authorization options for payments from international cards
- Our 'Payment via Link' alternative for businesses without a website
Our service is provided by N Kolay Ödeme ve Elektronik Para Kuruluşu A.Ş., which is on the CBRT's list of operating electronic money institutions.
Can Payments Be Received Without a Website or Tax Plate?
In our standard Virtual POS evaluation via an e-commerce site, your site must be ready for sales. However, if you don't have a website, we also offer our Payment via Link service, which allows you to share payment links via SMS, email, or WhatsApp.
On our Virtual POS Prices page, you can see that individuals without a tax plate can make individual applications for Payment via Link. This option does not mean your standard Virtual POS API application will be automatically approved. It is important to verify your individual application conditions, limits, accepted activities, and tax obligations with us and, if necessary, your financial advisor before applying.
Frequently Asked Questions
Is a company required for a Virtual POS application?
Our quick application form includes sole proprietorships, limited liability companies, joint-stock companies, and various corporate/partnership structures. For individuals without a tax plate, an individual application option for Payment via Link is available on our public page. We evaluate your standard Virtual POS API eligibility separately.
Is a website required for a Virtual POS application?
If you are going to use a standard Virtual POS through your e-commerce site, your site must be live and ready for use with product, price, contact, delivery, contract, and security information. If you don't have a website, you can consider our Payment via Link option.
How many days does the application take?
Once you submit the required information and documents completely, we finalize your application process within 1 business day. Integration and testing time should be considered separately from this period.
Is cargo or a wet signature required for the contract?
No. You digitally approve your contract on the N Kolay panel; you do not need to send us documents via cargo or submit a wet-signed contract.
Is an SSL certificate mandatory?
If you are going to accept payments through your e-commerce site, an SSL certificate is mandatory. Your site must be securely accessible via HTTPS.
Can payments be received from international cards?
Yes, you can receive payments from international Visa and Mastercard cards in TRY, EUR, USD, and GBP; however, we require separate authorization from you for this feature.
Does applying guarantee approval?
No. We evaluate and finalize your applications within the scope of your field of activity, documents, legislation, card network rules, and our allocation/risk policies.
Start Accepting Online Payments With Us
To determine the most suitable Virtual POS solution for your business, see our offer, and start your digital application process, fill out our quick application form today. By checking your company documents and website before applying, you can accelerate our evaluation process.
[Start your Virtual POS application]
Note: This content was prepared based on our current product, application, and FAQ pages available on July 30, 2026, as well as the CBRT and Ministry of Trade rules. Since our product conditions may change, we recommend checking our current pages on your application date.